Change management services
for Google Workspace.Drive adoption and turn your teams into power users.
Technology adoption succeeds only when people are supported. Suitebriar delivers structured change programs grounded in communication, training, executive readiness, and workflow-centric coaching.
Trusted by teams at
What do change management services cover?
Change management services for Google Workspace cover the work around the technology: telling people what changes and when, training them on the apps they will use, recruiting champions in each team, and tracking adoption until the new way of working sticks.
Google's own rollout guidance pairs a pilot team with a change management plan and a network of Google Guides: colleagues in each department who try Workspace first and help the people around them. After go-live, the Admin console shows weekly active users for Gmail, Drive, Meet and Calendar, so you can see which groups have moved and which are still working the old way.
How American Samoa Government brought its departments onto one Workspace
American Samoa Government ran on old IMAP servers and separate Google Workspace tenants for different departments. Suitebriar ran a change management workstream across the three-phase project, offered 11 training courses on the core apps for all users, and traveled to American Samoa for in-person training and on-site go-live support. Most staff already used personal Gmail, so training focused on the collaboration tools.
Read the storyFrom other change programs
“Suitebriar was very helpful in aiding in the transition with all the communications and training. They helped drive our project progression to ensure we met our timeline. They took really great care of us and continue to provide quick and thoughtful solutions to any technical questions we may have.”
“next to no support calls immediately after the migration”
How a change program runs
- Plan with your IT teamA Suitebriar Change Manager works with your IT team on the strategy: who is affected, which groups move when, and who sponsors the change.
- Recruit sponsors and championsAn executive explains why the change is happening. Champions from each department and location try Workspace first, as the pilot group, so every team has someone nearby to ask.
- Communicate and train, group by groupEach group hears what is changing before it moves and is trained on the apps it uses. A review after each group shapes the next.
- Track adoption and reinforceAdmin console reports show which groups have moved and which haven't. Reinforcement, such as follow-up training, goes to the groups that lag.
