What’s changing
In October 2022, we announced the ability for Google Voice Standard and Premier customers to connect a Session Initiation Protocol (SIP) trunk with Voice. SIP Link allows phone numbers (PSTN services) from local carriers to be used for Google Voice through a secure set of certified Session Border Controllers (SBCs), such as Audiocodes, Cisco, Oracle, and Ribbon. For more information, check out our original launch announcement.
Beginning today, we’re launching Voice to the following countries by expanding SIP Link availability:
APAC
- Australia
- Hong Kong
- Indonesia
- Israel
- Malaysia
- New Zealand
- Philippines
- Taiwan
- Thailand
- Vietnam
- Finland
- Norway
- Romania
- South Africa
- Peru
Getting started
- Admins: Once you’ve configured your SIP trunks and uploaded new phone numbers, you can assign them to your users, desk phones, auto-attendants, and ring groups. Visit the Help Center to learn more about SIP Link requirements.
- End users: There is no end user action required.
Rollout pace
- Rapid Release and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) February 27, 2025
Availability
- Available to Google SIP Link Standard and Premier customers
- Note: Customers in countries above will need to purchase SIP Link Standard or SIP Link Premier licenses to set up SIP Link.
Resources
- Google Workspace Admin Help: Check Voice SIP Link requirements
- Google Workspace Admin Help: Set up Google Voice
- Google Workspace Admin Help: Assign Voice numbers to users
- Google Workspace Admin Help: Set up Voice desk phones for your organization
- Google Workspace Admin Help: Set up an automated attendant
- Google Workspace Admin Help: Set up ring groups
- Cloud Blog: Introducing innovations in Google Workspace to help your organization thrive in hybrid work
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